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Start RequestPrivacy is the Navigator of Digital Trust
At Surely Special, we manage the perception of decentralized brands. Protecting the identity and data integrity of those we interact with isn't just a legal requirement—it is the baseline of our operational coordinate system.
Last updated: February 24, 2026. This policy outlines our commitment to transparency and data sovereignty.
Navigating Information Streams
In the modern web landscape, every interaction leaves a trail. Surely Special minimizes this trail by only engaging with data points that are strictly necessary for service delivery and brand reputation analysis. We do not engage in broad-spectrum surveillance or data harvesting.
Our primary data collection occurs when you reach out for consultation or subscribe to our reputation insights. This includes basic identifying information like your name, professional email address, and the specific brand challenges you wish to address.
The Zero-Waste Principle
We follow a strict minimization protocol. If a piece of data does not contribute directly to the clarity of your brand's reputation, we do not store it. Deleted data is purged from our systems within 30 days of identified obsolescence.
Internal Protocols
Securing the Signals
Encrypted Storage
Every data point we hold is shielded behind multi-layered encryption. We utilize industry-standard protocols to ensure that even in the unlikely event of a perimeter breach, the core information remains unintelligible to unauthorized parties.
Controlled Transit
Data movement is restricted. When information travels between our secure cloud environments and our analytical tools, it remains within a virtual private network, isolated from the public internet through hardware-validated tunnels.
Identity Sovereignty
We respect your right to disappear. Users can request a complete extraction of their data or a permanent wipe of their presence from our CRM. We handle these requests within the timeframe mandated by South African and international privacy standards.
Your Privacy Command Center
Manage your preferences and understand your rights with these direct paths to information.
Tracking Preferences
Fine-tune how our reputation analysis tools recognize your device for a more personalized experience.
Adjust SettingsLegal Definitions
Review the governing terms of service that define our relationship and the boundaries of site usage.
Terms of Service
"In our work with decentralized systems, transparency isn't just a policy—it's the core infrastructure. We treat user data as a trust bridge that must never be compromised."
— Surely Special Legal & Compliance Team
Direct Access Line
Questions regarding this privacy statement or the handling of your data should be directed to our Data Protection Officer. We aim to respond to all formal inquiries within 48 business hours.
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Address
Kloof Rd 88, Cape Town 8001, South Africa
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Email
info@surelyspecial.com -
Phone
+27 21 348-0154
Privacy Concierge
Submit a direct inquiry to our compliance team. We prioritize requests related to data deletion and access rights.
Boundary Agreement
Surely Special reserves the right to modify this star-chart of privacy as technology and local regulations evolve. Continued interaction with our services after such modifications constitutes an acknowledgment of the prevailing protocols. All rights strictly reserved 2026.